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SMS Industries

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OVERVIEW
SMS Catering Services Inc formed SMS Industries Inc to manufacture and distribute their invention of a food warmer that was completely cordless and portable SMS Catering which has been doing large scale events since 1971 came up with the concept so they could have the versatility of having a carving station with heat anywhere in a banquet room or even outside The conventional food warmer must have electricity which meant taping down power cords from outlets or noisy generators SMS Industries was founded the first of January 2002 as a manufacturer and distributor of The Original Freeman Cordless Food Warmer and various restaurant equipment The company is located in Charlotte North Carolina and is family owned and operated Through the familys commitment to quality and service SMS Industries has quickly developed The mission of SMS is to be an industry leader through unsurpassed quality and customer service in all markets that they sell equipment By putting the customer first in every aspect of the business from safety issues to performance tests SMS will prevail in creating a loyal customer base The vision of SMS is to dominate the food warmer market and offer a wide range of
Local context
SMS Industries is a Charlotte, North Carolina–based, family owned and operated business that supports Restaurants & Bars throughout the Raleigh area through the manufacturing and distribution of restaurant equipment—most notably The Original Freeman Cordless Food Warmer. Built from the concept developed by SMS Catering Services Inc, the cordless and portable food warmer was created to make it possible to set up a carving station with heat anywhere in a banquet room or even outdoors, without relying on electrical outlets or noisy generators. Since SMS Industries formed on January 1, 2002, the company has focused on providing versatile equipment for large-scale events and professional food service operations, bringing manufacturing and distribution together under one mission. The mission of SMS is to be an industry leader through unsurpassed quality and customer service across the markets they sell equipment in, with a customer-first approach that addresses safety considerations and performance testing. SMS Industries’ vision is to lead the food warmer market and expand into a wider range of restaurant equipment designed to meet customers’ needs for quality service and value.